Please see our option list.
And here,the basic plan of our standard bag (naked)

*could not find in us.
Please let me know what your dream bag is! If you search and can't find the handlebar bag you want,you might think of a new model of your own.
the first step:
what kind of bicycle do you have? what is the distance from the handlebar to the front rack?And what is the width between the ends of the handlebars?

We would love to discuss your dream bag.If you a Flickr member,please show me your bike!
Exchanging email to discuss your bag may take time,but will be very valuable in planning your bag.
To confirm the plan,I will sent a diagram for your approval.

*payment

I'm afraid we must ask for  UPFRONT payments for the total price.
I will send a Paypal invoice to your email address.
We cannot start the work untill we receive your payment.
However,I will let you know the date of completion prior to getting payment.

The wait time depends on our current backorder.
Your patience will be rewarded when you receive your bag!.

*Japanese customer's challenge
if you have free time,would you please see here ?
and more here

Note:Sample pictures on our web page may differ slightly from actual merchandise.

if you like,Japanese katakana characters are available.

How long will it be before I recieve my order?

Domestic shipping;
item in stock: within 3-4 business days
Out of stock: 14 business days.
We use Yamato Tranceport Co,.Ltd

International shipping:
item in stock: within 10 business days
out of stock : 14 business days.
We use Japan Postal Service EMS

Shipping

*International shipping fee

when you purchase various items on our web site,if you might think to many shipping charges.
please don't worry,after sent out ,at the same day ,we will place refund following to your PAYPAL account.

zone1 Asia
zone2 North America ,Middle America,Oceania,The Middle and Near East
zone3 Europe
zone4 Africa,South America

Please note that you may need to pay additional import fees, taxes, brokerage fees, and handling fees to receive your order. These additional fees are not controlled by Co.Ltd.guu-watanabe. Also, you might be contacted by your local customs office concerning payment of customs fees, or to receive final delivery of your order. Customs processing of your shipment might cause delays in the delivery of your package. Please make sure you are familiar with your countryfs customs process and fee structure before you order ? so you know what to expect.

*Domestic Japan
when the total amount of items \20000 less is below.

Item price\20000 over is free shipping.

*Where is my package? international shipping
when we send out the package, we will email you the delivery waybill number.

below screen is Individual EMS item number serch(JAPAN POST SERVICE CO.,LTD)

http://www.post.japanpost.jp/english/index.html

in english top page
please click Track&Trace Serice page ,please click <Item No Search >//EMS <Target>EMS International Air Parcel Post<selection button>
and then you can see above screen.title=Individual EMS item number search
please fill your waybill item number blanck,and click tracking starts button.

after arrived your country

Taiwan
http://postserv.post.gov.tw/

Canada
Postes Canada-Canada Post

U.S.A.(Default shipping all orders within the United States is US Postal Service)
United States Postal Service

Korea
http://service.epost.go.kr/iservice/ems/ems_eng.jsp

What are your accepted payment methods?
All prices listed on our website are in JPY Yen.
We accept PayPal.
For more information on a PayPal account, visit their website.

To place your order using PayPal, just place items in your shopping cart, this will direct you to the PayPal website. Enter your PayPal login e-mail address and password and hit continue. Follow the instructions on the PayPal website to process your payment. Once you confirm and process the final payment on the PayPal website, you will be redirected back to Co.Ltd guu-watanabe website, and you will receive PayPal e-mail.
Please note: If you want to cancel your order, let us know that you used PayPal via e-mail.

Whatfs your return policy?
You may return a product for refund or exchange within 7 days from delivery of your order. (The order shipment date and notification are provided to you by e-mail) All returns must have a Return EMS item Number . You may get this by emailing us at ask
guuwatanabe@gmail.com

After receiving authorization, write the EMS item Number in a visible place on the outside of the returning package. Co. Ltd. guu-watanabe does not accept return packages without a EMS item Number on the package.

Please enclose a copy of your original invoice when returning , and send via prepaid shipping to:

Co.Ltd guu-watanabe
3-33-1Kichijojiminamicho
Musashino-shi
Tokyo 180-0003
JAPAN
Phone +81-422-40-9044

No returns accepted after 7 days.
Products must be in new without wear.
No canceled orders are allowed on made to order items.

If you ordered the wrong item, or simply changed your mind,
we will refund you for your purchase (minus the shipping cost), provided the returned item are received back in their original packaging, along with all accessories, provided your purchase is in new without wear. When your return is received, you will be issued a refund to your paypal account. Shipping(each charge) and handling charge(\500) is not Refundable.

Damaged Goods during delivering

Please inspect all orders immediately upon receiving them to check for any damage. If there is any damage to any of the products in your order, please contact the delivering carrier at once. Keep the shipping carton and all packaging material. Co.Ltd guu-watanabe cannot initiate the claim with the Postal Service. Once you have a claim number, please get a EMS item Number .

What's your cancellation policy?
You have the ability to cancel your own order, as long as it hasnft been sent to our shop for processing. To cancel your order, let us know via e-mail. guuwatanabe@gmail.com

The display based on Japanese Specific Commercial Law

Merchant name: Co.Ltd guu-watanabe
Representative: Watanabe Shoichi
Telephone number: +81-422-40-9044
Fax Number: +81-422-71-0471
Selling prices: Indicated individually on the goods
Return policy: Basically no return or exchange, but defective commodities without marking can be exchanged with nondefectives
Return / exchange period: Please inform us within three days from the delivery of your order and unused.
Fees other than commodity prices: Shipping and handling fees,and custom duty.
Available payment methods: Paypal
Time to delivery: After receiving payment

Please feel free to contact me,customer service Watanabe Tomoko contact Tomoko Watanabe

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